"They are the most competent and the friendliest people. They go above and beyond. They take time with you and make you feel like family"
- Nancy Epstein

"Gaines offers great personal service!! I've convinced my friends to drive from Owosso, MI so they can experience the excellent quality and service that only Gaines offers!"
- Barb Woodbury

"I LOVE my necklace from Gaines that Lee gave me on my first son's wedding date."
- Mary Rossmaessler

Gaines has been our jeweler for many years and they have always been trustworthy and highly qualified. I have always appareciated the fact they do not push you on a sale, but allow you all the time you need in making a decision. We have made many purchases from Gaines and will continue to do so.
- Jeanne Eastman