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Tradition runs deep at Gaines Jewelers. Gaines Jewelers was established in the year 1963 and the store was run by Bob Gaines and his wife. Inventory was small but every customer entering the door was greeted with a smile and genuine enthusiasm. Customers were known by name and were treated as guests. Customers were offered quality jewelry at prices they could afford.
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"It takes the same determination to stay on top as it took to get you there." - Bob Gaines
Much has changed in the past forty-one years. Our store has seen two moves and expansions including the move in '99 into our current beautiful facility on Beecher Rd. Much of the day to day business is handled by Michael Goulet (28 years with the company) and Bob's son David Gaines (18 years with the company). What hasn't changed is those same basic principles of greeting guests with a smile, offering quality merchandise at affordable prices, and even now, knowing most of our customers by name. |
Bob Gaines
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David Gaines
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"Our goal is not just to make a sale, it is to establish a customer. If we do that, sales will follow for generations to come." - David Gaines
At a time in the jewelry industry when advertising the biggest sale of the century every other week, and using high pressure sales techniques to close the sale, are the norm, Gaines sets a higher standard. At Gaines, the norm is finding our everyday prices lower than our competitor's "sale" price. It's also commonplace to find one of our trained sales staff not only showing one of our customers something beautiful, but patiently explaining the piece as well. At Gaines, we may ask about your work environment, hobbies, or even your wardrobe to help you find a piece that not only suits your taste but your lifestyle as well. |
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"A lot of jewelry today is designed to sell. It looks good under the bright lights but may not hold up very well. We offer merchandise that is affordable, but will give the wearer years of satisfaction and pleasure." - Michael Goulet
As an independent jeweler (not run by some parent company), we have a few advantages. We buy from hundreds of different sources, making our inventory diverse and unique. Another advantage is that we must rely on satisfied customers who not only come back again and again, but tell their friends and relatives about us as well. This is the reason we've now seen in some families, three generations who have bought their wedding set at Gaines. There is no greater compliment than for someone to have enough trust in us, as to recommend us to a friend or family member. We take that trust seriously. |
Michael Goulet
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"I opened this store a young man and became on old man. Many customers I have met along the way I consider friends more than customers. My family and I have been truly blessed."
- Bob Gaines
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